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'The Delivery of Optimised and Sustainable Support Solutions'
To support the realisation of an optimised support solution, CDG is able to deliver ‘value add’ Supportability Engineering Services from conceptualisation through to disposal. Optimised Support, in terms of sustainable capability, maximised availability, and minimum Through Life Costs (TLC) is essential for those involved in the definition, design, operation and maintenance of physical, capital assets.
Best Practice
As an equipment manufacturer, prime contractor, or end customer/user, it is recognised that a ‘system-of-systems’ approach, managed in a through-life context, is essential for the successful design, development and manufacture of complex systems and equipment. In essence, an effective systematic approach will promote:
- Customer requirements clearly articulated in terms of what is needed, how much can be afforded to pay for it, and what opportunities for trade exist;
- Optimised systems and service solutions designed by Industry that have minimised risk and can be delivered on time and to cost;
- Systems and services which have minimised Through Life Cost (TLC) and can be operated effectively and dependably in-service;
- Systems and services being delivered that can be upgraded quickly and economically when necessary using appropriate technology.
As a key tenet of a ‘system engineering’ approach, CDG’s Supportability Engineering Services typically applies a managed series of interrelated, analytical, supportability engineering tasks to ensure that the system, sub-system, or equipment achieves designed in, and thereby manufactured, long term availability, and that the derived support resources, such as Technical Publications, are of the appropriate standard and meet content and timescale requirements.
A 'standards approach', Supportability Engineering Services can apply the principles of Integrated Logistic Support (ILS), underpinned by Logistic Support Analysis (LSA), to enable the design of optimised support solutions, which take account of a defined range of support considerations and constraints. If applied effectively, support resources such as Technical Publications, optimised range and scale of spares, and support and test equipment, will be fit for purpose, and in the right place, at the right time, to meet the operational need.
CDG Solution
Whether you are looking for a total optimised support solution, or assistance with a specific supportability engineering analytical task, CDG could be your answer.
CDG Supportability Engineering Services can provide a management and technical focus to acquisition programmes, ensuring that, through supportability engineering management and techniques, support considerations will be integrated into the design and taken into account throughout the life cycle of the systems/equipment.
CDG Supportability Engineering Services can tailor activities and tasks, according to the particular type of project and life cycle phase, to ensure that the specific support requirements are analysed, and that all the critical cost drivers and risks are addressed. In addition to the selection of appropriate techniques, CDG will ensure that each selected technique is not applied indiscriminately, adds value, and maximises benefit, either in cost, risk, or schedule terms.
A key and recurring element of the Support Optimisation is the effective identification and use of ‘trade-off’ techniques. Taking a view across multiple perspectives of the system and services, CDG Supportability Engineering Services can compare the suitability of different support options or solutions that will be iterative, auditable, and identify the optimal solution against set requirements, policy and constraints. Typical examples of trade-offs include; maintenance levels and depths traded against operational requirements, or operational availability requirements traded against TLC.
Supportability Engineering Training
CDG Supportability Engineering Services can also provide bespoke overview courses and presentations that will give clients an understanding of Supportability Engineering and ILS, with the aim of helping them reduce support risk and cost, and optimise their support solutions.
Courses and presentations will be tailored to specific programmes and life cycle phases, from a general high level overview of ILS and the implications of TLC and Support Risk to a Programme, through to more specific support engineering analysis tools and techniques utilised to optimise the support solution, such as Logistic Support Analysis (LSA), Failure Mode Effects & Criticality Analysis (FMECA), Reliability Centred Maintenance (RCM), Level of Repair Analysis (LORA), and Spares Analysis.
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