The event was held on Tuesday 30th June 2009 at Tewkesbury, Gloucestershire, UK

This seminar was designed for:

• Technical and Engineering Directors/Managers
• Customer Support Directors/Managers
• Programme Managers
• Technical Publications Managers

...who are working for manufacturers of complex equipment that requires "through-life" support. This may be in any of the following sectors:

• Aerospace
• Marine
• Defence
• Automotive
• Production & Packaging
• Oil & Gas
• Medical
• Construction

At the event, delegates found out how to:

• Reduce your technical documentation costs
• Win more contracts, by enhancing your after sales support capability
• Reduce 'time to market' on projects
• Increase spares revenues
• Reduce the time spent checking the information you receive
• Save time researching to find the information you need
• Improve the productivity of your authors or external sub-contractors
• Increase the productivity of your engineers by helping them concentrate on development work

Delegates heard from people with practical experience.

• The real benefits of S1000D
• The differences between S1000D and DITA, so you can see which is most suited to your requirements
• What 'data re-use' could actually mean for your business
• How you can quickly resolve disputes with customers & suppliers
• An efficient way to manage your external sub-contractors and suppliers
• How you can establish whether S1000D is right for your business
• What steps you'll need to take if you decide to go ahead

Topics covered

• The technical documentation process - why is everyone talking about S1000D?
• What are the benefits of moving to S1000D for manufacturers of complex equipment?
• How will your customers benefit?
• How to decide whether S1000D is relevant and right for your business
• What steps are required to implement S1000D?
• Open Panel discussions for questions and answers from delegates
• Demonstrations of software for working with S1000D
• The opportunity to discuss specific issues with experts

About the Speakers

Ian Proctor - Publications Consultant, CDG

• Over 30 years technical publications experience with CDG and previously the Royal Electrical & Mechanical Engineers
• Expertise in both paper & Interactive Electronic Technical Publications (IETPs)
• Member of both the ASD/AIA/ATA S1000D EPWG (Electronic Publications Working Group) and the UK S1000D Working Group
• Head of the S1000D Multimedia Sub-Group & a member of the S1000D Training Sub-Group
• S1000D consultant to Boeing
• Practical experience of implementing S1000D projects
• An entertaining, engaging and informative speaker and one of the leading S1000D experts in the country

Paul Allen - Manager of Aerospace and Defence Software Product Management, PTC

• Member of the European and the US S1000D Electronic Publications Working Groups (EPWG)
• Responsible for S2000M provisioning and Logistic Support Analysis software
• Paul has been involved with numerous implementations of ASD S1000D software and its use

David Hughes - Business Development Director, PTC

• David has worked in the Technical Publications industry, both military and commercial, for over twenty-five years.
• In that time, David has been responsible for the application of industry specifications from both perspectives of technology solution development and publication service delivery.

What delegates said about the event

“The technical documentation presentation was an excellent introduction to the fundamentals of the tech pubs process”, R.Gazi, Selex Communications
“A well run seminar”, Mark Small, Cummins Power Generation
“An interesting and well presented introduction to a subject that was new to me”, Ian Dewar, TRL Technology
“A very good day”, Bob Harris, Johnson Controls

Register here for future events